Refund Policyy

We want to make sure you have all the information! If you need to cancel your service, please note that according to our service agreement, a processing fee will apply if it is done 30 days or more before the scheduled date. Unfortunately, we cannot offer a refund if the cancellation is done within 30 days of the service, but we are happy to allow alternatives in such cases. Also, if you registered but did not attend the conference, we will not be able to provide a refund.

To notify us of the cancellation, simply send us an email at refund@itaxinfo.com, and we will get back to you with a confirmation within 3 business days. All fees will be refunded within 10 business days according to our refund policy. Please be aware that sometimes things happen that are beyond our control, and we may need to make changes to speakers or topics. But don't worry! We will update these changes on our conference website as soon as possible.

Since India Tax Info Pvt. Ltd. provides non-physical services, we cannot issue refunds after your order has been completed. We encourage you to understand this refund policy when purchasing any product or service on our site. Notwithstanding this, we fully understand that exceptional circumstances may arise in connection with the nature of our offerings. Therefore, we are fully prepared to honor refund requests under certain conditions!

• Non-delivery of the product or service: such as, for example, due to some mailing issues you do not receive a delivery email from us.
• Download issues: it may happen that you are having problems while downloading the product or receiving a service.
• Irreparable defects or grave difficulties with the product or service: although all the products and services are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for approval.
• Product or services not as described: a request based on this reason is satisfied on a case-by-case basis, with INDIA TAX INFO PRIVATE LIMITED reserving full discretion to make the determination whether a refund is appropriate.

Feel free to reach out to us! Our friendly support team is here and eager to assist you promptly and professionally. We’ll do our best to find the most convenient solution for your inquiry. Please allow us 12-24 hours to respond. If you're looking for a refund, just remember that requests are accepted within one week of placing your order, and we kindly ask that you provide specific reasons for your request. Also, please ensure your request aligns with our Terms of Service. You can get in touch by emailing support@itaxinfo.com

Regarding our Payment Policy: Your registration becomes official only after full payment is received. Unfortunately, individuals who haven’t completed their payment at least ten business days before the conference won’t be able to attend the conference and workshops. Payments can be made via check, Visa, MasterCard, or American Express; we consider payment complete once we have your filled-out registration form. Please note that there will be a processing fee for returned checks, and registrations will be temporarily suspended until we receive an acceptable payment like a money order or cashier's check. For more details, feel free to refer to our Terms of Service, Privacy Statement, Copyright Notice, and Spam Policy!